Dear Patients,
On behalf of the Earls Court Health and Wellbeing Centre team, we are pleased to share the news that we have been rated ‘Good’ across all areas in our recent Care Quality Commission inspection, the first inspection the practice has undergone as part of Operose Health.
This is a brilliant result with the CQC inspector highlighting that staff dealt with patients with kindness and respect and involved them in decisions about their care. In their words, the CQC said the practice management and team promotes “…the delivery of high-quality, person-centre care.”
If you haven’t read the report, please do by clicking here (https://www.cqc.org.uk/location/1-9043841608#accordion-1) .